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Buyback Guidelines:
- We don't accept devices on a plan, under contract, or with active account locks.
- You must own the device you're selling outright.
- Our team will assess your device's condition in-store which can take up to 30 minutes per device. The initial quote might change based on this assessment if condition differs from what was selected.
- Ensure you've removed all personal data. If your device is linked to accounts like iCloud or Google, be ready with the password.
- After evaluation, we'll pay via cash or bank transfer. Bank transfers might take up to 24 hours.
- A valid photo ID & proof of address is required for all trade ins and buybacks. For ALL iPhone 13 and newer models & high-value devices, we will also ask for a copy of proof of purchase.